Terms and Conditions:

Terms & Conditions:

• Rates are nett and quoted in Malaysian Ringgit (MYR).
• Rates are inclusive of 6% SST
•  Sustainability Charge/Caj Kelestarian Tax of RM3 per room per night will be imposed by the Pahang State Government from 01 March 2022 should be settled directly upon check-out (not included in the room rate and taxes stated herein)
• Effective 01 January 2023, the Mandatory RM10 Tourism Tax (TTx) will be re-imposed on all hotel room rates on per room per night basis to all non-Malaysian guest. This is in addition to the existing prevailing taxes. TTx is regulated by the Ministry of Finance Malaysia and Royal Malaysian Custom Department.
• Booking CANNOT be amended or cancelled and is NON-REFUNDABLE. 100% of the room charge and will be applied for no-shows
• Credit card payment at the point of booking in order to secure the reservation.
• Check-in time is from 1400hours & check-out by 12noon.
• Transfer between Cameron Highlands and other parts of Malaysia can be arranged with The Lakehouse. Please refer to our website for fares or email us to book.
• Read more about activities at the hotel and day tours.
• Please note that there will be a compulsory Christmas Eve & New Year Eve dinner at        MYR 280 nett  per adult and MYR 160 nett per child of 05 to 12 years old & on 24th & 31 Dec 2023.
• Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation.
• Please do not hesitate to contact us at the following e-mail address: info@lakehouse-cameron.com, we are at your disposal for any further information you need.